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  2. FAQs
  3. eCertificates

What is the eCertificate Timeframe?

eCertificate orders are processed 7 days a week and typically arrive to your email inbox within 4-8 hours from the time the order is placed when ordered by 5pm (Eastern).

Orders placed after 5pm (Eastern) will be emailed the following day around 1pm (Eastern). 

Other important eCertificate information:  eCertificates have no expiration date, are non-reloadable, cannot be redeemed for cash (except where required by law), and have no fees associated with their use. Orders for eCertificates will have a 18% handling charge per eCertificate applied during checkout. All eCertificate sales are final.

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